Standard operating procedures

Which procedures a phlebotomy service usually writes down, and how to keep them useful.

What they are

Written, step-by-step procedures for routine tasks, so everyone does them the same safe way. They are also the basis for training and for looking into incidents.

Common procedures

Venepuncture, identification and consent, infection prevention, sharps, labelling and handling, transport, managing complications, incident reporting, equipment and stock, and complaints.

Writing them

Give each one a title, version, owner, review date and scope, then the steps in order. Use plain language, and write them with the people who will follow them.

Keeping them current

Review them regularly and whenever guidance, equipment or practice changes. Keep old versions archived and make sure everyone has the current one.

General information only, not legal advice. Rules differ between the UK nations and change over time; check official guidance or take advice for your situation.

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